Merchandising

Our client, an international drinks company, required us to source, recruit, employ and train 45 merchandisers and 10 night-pack merchandisers for a 2 month period prior to Christmas. We were required to handle all aspects of their management during this period, provide vehicles and payroll the staff.

Our recruitment team developed a timeline necessary to deliver the required results. Existing candidates were screened and interviewed and a nationwide advertising campaign was implemented with regional interviews then held to select suitable applicants to fill the remaining territories.

Our HR department were responsible for issuing contracts of employment and ensuring that all staff completed induction and Health & Safety training prior to commencing. One of our highly experienced Account Management teams were assigned to the operation to make certain that targets, both operational and budgetary, were met.

The operation successfully completed in the first week of January and all our targets were met.

Space Compliance Audit

A major dairy company approached Shelfwatch to carrying out a Space Compliance Audit in 1200 stores nationwide over a two week period.

The Account Management team assigned to this operation developed the questionnaire and reporting requirements with the client and piloted several calls to ensure client satisfaction with the reports. 12 of our experienced field personnel were assigned to the operation and a briefing was held the day before the operation commenced.

As the information was collected using our handheld technology, we were able to analyse results on a daily basis to ensure the quality of the reporting. This daily feed of information further enabled us to monitor actual costs (mileage, Time in call, etc.) against the agreed plan.

The operation was successfully completed within the allocated timeframe and full reports were issued to the client 2 working days later.